কাস্টমার সার্ভিস রিপ্রেজেন্টেটিভ পদে ১৮০ জন নিয়োগ দেবে মোবাইল অপারেটর কোম্পানি এয়ারটেল
- Need to handle incoming calls to the prospective customers pertaining to the Client’s business.
- Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
- Identify customer needs, clarify information and provide solutions.
- Perform every call actively to solve client’s problem.
- Refer unresolved customer grievances to designated persons for further investigation.
- Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
- Report time to time to the team leader for complicated issues.
- Work at office
- 3/4 year graduation or diploma completed from any reputed University/Institutions.
- Running students (graduation and degree) are encouraged to apply.
- Age 18 to 32 years
- Both males and females are allowed to apply
- Similar experience in BPO industry will get preference.
- Basic computer knowledge.
- Good oral communication skill.
- Good listening skill and analytical skill.
- Customer focus and adaptability to different personality types.
- Willingness to work in any shift/ roster.
Published on: 22 Sep 2020
Employment Status: Full-time, Contractual
Gender: Both males and females are allowed to apply
Age: Age 18 to 32 years
Job Location: Jashore
Salary: Tk. 7500 (Monthly)
Application Deadline: 22 Oct 2020
Application Deadline : 22 Oct 2020
22 Sep 2020
Digicon Technologies Ltd.Address : 242 Tejgaon I/A, Gulshan Link Road, Dhaka.Web : http://www.digicontechnologies.com/