Customer Service Representative Digicon Technologies Ltd. Job Circular

কাস্টমার সার্ভিস রিপ্রেজেন্টেটিভ পদে ১৮০ জন নিয়োগ দেবে মোবাইল অপারেটর কোম্পানি এয়ারটেল

Vacancy

180

Job Responsibilities

• Need to handle incoming calls to the prospective customers pertaining to the Client’s business.
• Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
• Identify customer needs, clarify information and provide solutions.
• Perform every call actively to solve client’s problem.
• Refer unresolved customer grievances to designated persons for further investigation.
• Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
• Report time to time to the team leader for complicated issues.

Employment Status

Full-time, Contractual

Workplace

• Work at office

Educational Requirements

• 3/4 year graduation or diploma completed from any reputed University/Institutions.
• Running students (graduation and degree) are encouraged to apply.

Additional Requirements

• Age 18 to 32 years
• Both males and females are allowed to apply
• Similar experience in BPO industry will get preference.
• Basic computer knowledge.
• Good oral communication skill.
• Good listening skill and analytical skill.
• Customer focus and adaptability to different personality types.
• Willingness to work in any shift/ roster.

Job Location

Jashore

Published on: 22 Sep 2020

Vacancy:  180

Employment Status: Full-time, Contractual

Gender: Both males and females are allowed to apply

Age: Age 18 to 32 years

Job Location: Jashore

Salary: Tk. 7500 (Monthly)

Application Deadline: 22 Oct 2020

Application Deadline : 22 Oct 2020

Published On

22 Sep 2020

Company Information

Digicon Technologies Ltd.Address : 242 Tejgaon I/A, Gulshan Link Road, Dhaka.Web : http://www.digicontechnologies.com/