কাস্টমার সার্ভিস অপারেটর পদে ১০০ জন নিয়োগ দেবে মোবাইল অপারেটর কোম্পানি এয়ারটেল
কাস্টমার সার্ভিস অপারেটর পদে ১০০ জন নিয়োগ দেবে মোবাইল অপারেটর কোম্পানি এয়ারটেল

কাস্টমার সার্ভিস অপারেটর পদে ১০০ জন নিয়োগ দেবে মোবাইল অপারেটর কোম্পানি এয়ারটেল

Published on: 3 Sep 2020

Vacancy:  100

Employment Status: Full-time, Contractual

Gender: Both males and females are allowed to apply

Age: Age 21 to 32 years

Job Location: Dhaka (Khilkhet)

Salary: Tk. 9500 (Monthly)

Application Deadline: 3 Oct 2020

Job Responsibilities

  • Need to handle incoming calls to the prospective customers pertaining to the Client’s business.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve client’s problem.
  • Must be knowledgeable about Facebook (Social media), email & web chat.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.

Employment Status

Full-time, Contractual

Educational Requirements

  • Must be graduated from any reputed University/ Institutions.
  • Diploma completed candidates are also encouraged to apply.

Additional Requirements

  • Age 21 to 32 years
  • Both males and females are allowed to apply
  • Similar experience in BPO industry will get preference.
  • Basic computer knowledge.
  • Good oral communication skill.
  • Good listening skill and analytical skill.
  • Customer focus and adaptability to different personality types.
  • Willingness to work in any shift/ roster.

Job Location

Dhaka (Khilkhet)

Email

Send your CV to [email protected] or to Email CV from MY BDJOBS account Click here.Application Deadline : 3 Oct 2020

কপিরাইট- বিডিজবস্.কম

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